PRE-TREATMENT INFORMATION
Please scroll down our treatment listings to establish all you need to know ahead of receiving a treatment with us
Intimate Waxing and Body Waxing
WAXING ETIQUETTE
A little preparation goes a long way when it comes to getting the best from your wax. Please arrive for your appointment clean and fresh, and take a look through the information below before your treatment.
HOW LONG DOES THE HAIR NEED TO BE?
For the best possible result, your hair needs to be long enough for the wax to grip properly.
As a guide, please allow at least 4 weeks of growth after your last wax, or around 3 weeks after your last shave.
We know the growing-out stage isn’t exactly the fun part, but it really is worth sticking with it! If the hair is too short, we may not be able to carry out your treatment. If this happens, the appointment may still be chargeable as the treatment time has been reserved especially for you.
As tempting as it may be, step away from the razor. Your waxing results will thank you for it!
HOW LONG WILL THE RESULTS LAST?
Everyone’s hair growth cycle is slightly different, but most people enjoy very little noticeable regrowth for the first few weeks following their wax, with more growth beginning to appear after around three weeks.
If you’ve previously been shaving regularly, it can take a few consecutive waxing appointments for all of the hair to settle into a similar growth cycle. You may therefore notice a little stubble between your first few appointments.
Stick with it, though. Regular waxing can encourage the hair to grow back finer, softer and more sparsely over time, although waxing does not permanently remove the hair.
HOW OFTEN SHOULD I BE WAXED?
For consistently smooth results, we usually recommend booking your wax every 4 to 6 weeks.
Once you’ve been waxing regularly for a while, you may find that you can gradually leave a little longer between appointments.
The biggest secret to great waxing results? Resist the razor between appointments!
WHY CHOOSE WAXING?
People choose waxing for all sorts of reasons. Some love not having to think about shaving every few days, while others simply prefer the smooth finish and longer-lasting results.
It’s a brilliant option if you want less day-to-day maintenance, softer-feeling regrowth and the freedom to forget about the razor for a while.
IT’S MY FIRST WAX AND I’M A LITTLE NERVOUS!
Please don’t worry. Everyone has a first appointment, and you’ll be in experienced, professional hands.
We use high-quality professional wax alongside techniques designed to make your treatment as comfortable and effective as possible. We’ll also talk you through what’s happening, so there are no surprises.
If you’ve never been waxed before, or it has been several months since your last appointment and the hair is particularly long, you can carefully trim it beforehand using scissors or clippers to approximately 12mm / half an inch.
There’s no need to make it perfect. We’d much rather the hair was slightly too long than too short!
WHAT SHOULD I WEAR?
Loose, comfortable clothing is your best option after waxing, particularly for larger or intimate areas.
We use soothing professional products following your treatment, including oils and lotions designed to calm and protect the skin. Although staining is unlikely, we recommend avoiding anything particularly expensive or delicate just in case.
Think comfy, casual and nothing too tight against freshly waxed skin.
HOW CAN I MAKE WAXING MORE COMFORTABLE?
Our Waxing Therapists are trained in techniques to make it more comfortable. Any discomfort during waxing tends to last just a few seconds at a time.
Hair that is excessively long can sometimes make waxing feel a little more uncomfortable, so if you haven’t waxed for several months, carefully trimming very long hair to around 12mm / half an inch beforehand can help.
If you’ve recently been shaving, we recommend allowing the hair enough time to grow before your appointment rather than shaving again. Freshly shaved hair can be stronger and more resistant, which is why your first wax can occasionally feel a little more noticeable.
The good news is that most clients find their appointments become much easier once they get into a regular waxing routine.
AFTERCARE
Your skin can be a little more sensitive immediately after waxing, so for the first 24 hours we recommend avoiding:
• Sun exposure and tanning
• Deodorant on freshly waxed areas
• Very hot baths or showers
• Swimming pools and chlorinated water
• Gym sessions and strenuous exercise
• Saunas, steam rooms and spas
• Sunbeds
This helps to minimise heat, friction and irritation while the skin settles.
We recommend using our Ruff Stuff Nourishing Body Oil following your wax to help soothe, moisturise and nourish the skin.
From around 48 - 72 hours after your appointment, you can begin using Ruff Stuff Daily Scrub regularly to gently exfoliate the area. This can help prevent ingrown hairs while keeping the skin soft and smooth.
If you are pregnant, please speak to your therapist about the most suitable aftercare products for you. We may recommend keeping things particularly simple and using a gentle soothing product such as aloe vera.
WHAT ARE THE DIFFERNCES BETWEEN THE BIKINI WAX OPTIONS?
Not quite sure which option you need? Here’s the difference.
Standard Bikini Line
Hair is removed from outside the line of a standard pair of knickers, leaving you feeling neat and tidy around the edges.Extended Bikini Line
Hair is removed from outside and slightly inside the standard knicker line, including a small amount from the upper pubic area for a more defined finish.Brazilian Wax
An intimate wax removing hair from the sides, underneath and intimate area while leaving a strip of hair at the front. The size and position of the strip can be tailored to your preference.Hollywood Wax
The full works. All hair is removed from the front, sides, underneath and intimate area for a completely smooth finish.We can always tailor your treatment if there are particular areas you would prefer us to leave untouched. However, please make sure you book the treatment that most closely matches the result you would like, as appointment times vary.
Brazilian and Hollywood waxing can only be carried out by therapists who are specifically trained and qualified in intimate waxing, so booking the correct treatment also ensures you are booked with the right member of our team.
PLEASE NOTE FOR HOLLYWOOD / BRAZILIAN WAXING
Professionalism, discretion and your comfort are incredibly important to us.
For Brazilian and Hollywood waxing, you will usually be asked to remove clothing from the waist down so that your therapist can carry out the treatment safely and effectively. Your dignity will always be respected, and areas that are not being treated can be covered where appropriate.
If you would prefer to keep your underwear on, please just let your therapist know. We’ll always do our best to make you comfortable, although removing underwear generally allows your therapist to achieve a much neater and more thorough result.
And please remember, intimate waxing is completely normal to us. We carry out these treatments professionally and regularly, and there is absolutely no need to feel embarrassed or self-conscious. We’ll talk you through everything, keep things relaxed and make the experience as comfortable as possible.
LVL Lash Lift
MASCARA? BEST TO AVOID IT
For the best possible result, please avoid wearing mascara on the day of your appointment.
We will cleanse the lashes thoroughly before your treatment, however waterproof mascara in particular can leave behind residue that is difficult to remove completely. Any remaining product on the lashes can affect how well the treatment works, so our best advice is simply to step away from the mascara for the day.
IF YOU WEAR CONTACT LENSES
You’ll need to remove your contact lenses before your treatment, so please bring your glasses along with you to wear afterwards.
PREGNANCY AND BREASTFEEDING
Please note that we are unable to carry out an LVL Lash Lift during pregnancy or while breastfeeding.
PATCH TESTING
A patch test is required before your treatment. Please speak to a member of our team when booking and we’ll let you know when this needs to be completed.
BEFORE BOOKING YOUR LVL LASH LIFT
We also recommend reading through our Consultation Advice (please click here) before booking or attending your appointment.
This covers the important information we need you to be aware of beforehand and helps to avoid any unexpected issues during your consultation that may prevent the treatment from going ahead.
Spray Tan
HOME-CARE PREP PRIOR TO SPRAY TAN
A great spray tan includes some prep work! In an ideal world you should start exfoliating daily with the salon’s own exfoliating scrub, the Ruff Stuff Scrub, and moisturise daily on the lead up to your appointment.
THE DAY BEFORE YOUR APPOINTMENT
Exfoliate and remove any unwanted hair the day before to give a good clean base.
ON THE DAY OF YOUR APPOINTMENT
We want to see you as natural as possible! Please do not exfoliate or apply moisturiser on the day of your appointment, just freshly shower and come and join us. Your skin will need to be free from moisturiser, perfume, deodorants & makeup. Cleansing with baby wipes before you join us can impact the outcome of the tan, so soap and water over the body in the shower, and nothing else is best.
WEAR LOOSE FITTING CLOTHES WHEN YOU JOIN US
Anything tightly fitted can impact the development of the tan, so loose fitting clothes are requested. Some tan may transfer onto your clothes during the development time… the chances of staining are low however we cannot make any promises, so choose your clothing wisely - Some old loungewear are a great option. To play it safe, avoid anything you would prefer not to get stained!
AFTER YOUR SPRAY TAN
Please read our complete spray tan advice by clicking right here.